Terms and Conditions
Last Updated: February 12, 2026
1. Acceptance of Terms
Welcome to Quest Footgear. By accessing or using questfootgear.com, you agree to be bound by these Terms and Conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. These terms apply to all visitors, users, and customers of questfootgear.com.
Quest Footgear is proudly Canadian owned and operated since 1990. Throughout this document, references to “Quest Footgear,” “we,” “us,” and “our” refer to the company operating questfootgear.com. References to “you” and “your” refer to the user, visitor, or customer accessing our website or purchasing our products.
2. Modifications to Terms
Quest Footgear reserves the right to revise these Terms and Conditions at any time without prior notice. By continuing to use questfootgear.com after any changes are posted, you agree to be bound by the modified terms. We encourage you to review this page periodically to ensure you understand the current terms governing your use of our website and services. The date of the most recent revision appears at the top of this page.
3. Eligibility and Account Registration
To make purchases on questfootgear.com or create a Quest Footgear Rewards account, you represent and warrant that you are at least the age of majority in your province or territory of residence. If you are under the age of majority, you may use our website only with the involvement and consent of a parent or legal guardian.
When you create an account with us, you agree to provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. Quest Footgear cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.
4. Product Information and Availability
Quest Footgear strives to display accurate product information, including descriptions, images, pricing, and availability. However, we do not warrant that product descriptions or other content on questfootgear.com are accurate, complete, reliable, current, or error-free. If a product offered by Quest Footgear is not as described, your sole remedy is to return it in accordance with our Return Policy.
All products are subject to availability. We reserve the right to limit the quantity of any product or service we offer, discontinue any product at any time, or exclude any person from making purchases. Prices for products are subject to change without notice. In the event that a product is listed at an incorrect price due to typographical error or error in pricing information, Quest Footgear reserves the right to refuse or cancel any orders placed for product listed at the incorrect price.
5. Order Acceptance and Confirmation
Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Quest Footgear reserves the right at any time after receipt of your order to accept or decline your order for any reason. We further reserve the right to refuse or cancel any order that contains incorrect information, appears fraudulent, or violates these Terms and Conditions.
We may require additional verification or information before accepting any order. If we cancel an order after your payment method has been charged, we will issue a credit to your original method of payment in the amount of the charge.
6. Pricing and Payment Terms
All prices displayed on questfootgear.com are quoted in Canadian dollars unless explicitly stated otherwise. Applicable taxes are calculated and displayed during the checkout process based on the shipping destination and applicable provincial and federal tax regulations.
We accept various payment methods as indicated on our website during checkout. By submitting an order, you authorize Quest Footgear to charge your chosen payment method for the total amount of your purchase, including all applicable taxes and any other charges you agree to. You represent and warrant that the payment information you provide is accurate, current, and complete, and that you are authorized to use the selected payment method.
7. Promotions, Coupons, and Rewards
From time to time, Quest Footgear may offer promotions, discount codes, or other incentives to customers. These offers are subject to specific terms and conditions communicated at the time of the promotion. Unless otherwise stated, promotions cannot be combined with other offers, are non-transferable, and have no cash value.
The Quest Footgear Rewards program is our complimentary loyalty program designed to enhance your shopping experience. Membership in the program is subject to these Terms and Conditions as well as any additional terms communicated to members. We reserve the right to modify, suspend, or terminate the Rewards program at any time without prior notice. Rewards credits have no cash value and may not be sold, transferred, or combined with other offers except as explicitly permitted.
8. Intellectual Property Rights
Unless otherwise indicated, questfootgear.com and all content displayed on the site, including but not limited to text, graphics, logos, images, product photographs, illustrations, audio clips, video clips, data compilations, and software, is the property of Quest Footgear or its content suppliers and is protected by Canadian and international copyright laws, trademark laws, and other intellectual property laws.
The Quest Footgear name, logo, and all related names, design marks, product names, and slogans are trademarks or registered trademarks of Quest Footgear or its licensors. You may not use such marks without our prior written permission. All other trademarks appearing on questfootgear.com are the property of their respective owners.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use questfootgear.com and its content for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from our website without our express written consent.
9. User Conduct and Prohibited Activities
In accessing or using questfootgear.com, you agree that you will not:
Violate any applicable laws or regulations; Infringe upon the intellectual property rights, privacy rights, or other rights of any third party; Upload or transmit any viruses, malware, or other harmful code; Interfere with or disrupt the operation of our website or servers; Attempt to gain unauthorized access to any portion of our website, user accounts, or computer systems; Engage in any activity that could damage, disable, or impair our website or services; Use any automated means, including robots, spiders, or scrapers, to access our website for any purpose without our express written permission; Impersonate any person or entity or misrepresent your affiliation with any person or entity; Engage in any conduct that restricts or inhibits any other user from using or enjoying our website.
10. User-Generated Content
Quest Footgear may offer opportunities for users to submit reviews, comments, photographs, questions, or other content. By submitting content to us, you grant Quest Footgear a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
You represent and warrant that you own or otherwise control all rights to any content you submit, that the content is accurate, that use of the content you supply does not violate these Terms and Conditions, and that it will not cause injury to any person or entity. You agree to indemnify Quest Footgear for all claims arising from or relating to any content you submit.
We reserve the right, but undertake no duty, to monitor, review, edit, or remove any user-generated content at our sole discretion.
11. Third-Party Links and Resources
Quest Footgear may provide links to third-party websites, applications, or resources for your convenience. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any third-party website linked to from questfootgear.com, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
12. Indemnification
You agree to defend, indemnify, and hold harmless Quest Footgear, its directors, officers, employees, affiliates, agents, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses arising from your use of questfootgear.com, your violation of these Terms and Conditions, or your violation of any rights of another person or entity.
13. Termination
Quest Footgear reserves the right, in its sole discretion, to terminate your access to all or part of questfootgear.com, with or without notice, for any reason or no reason, including without limitation your breach of these Terms and Conditions. Upon termination, your right to use the website will immediately cease. Any provisions of these Terms and Conditions that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, warranty disclaimers, limitations of liability, and indemnification obligations.
14. Governing Law and Dispute Resolution
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Canada and the laws of the Province of Ontario, without regard to its conflict of laws principles.
Any dispute arising out of or relating to these Terms and Conditions, your use of questfootgear.com, or any products purchased through the website shall be resolved exclusively in the courts of the Province of Ontario. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.
15. Severability
If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable under applicable law, that provision shall be deemed severable from the remainder of these terms and shall not affect the validity and enforceability of any remaining provisions.
16. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, Return Policy, and Shipping Policy, constitute the entire agreement between you and Quest Footgear regarding your use of questfootgear.com and your purchase of products through the website, superseding any prior agreements or understandings between you and Quest Footgear.
17. Waiver
No failure or delay by Quest Footgear in exercising any right or remedy under these Terms and Conditions shall operate as a waiver thereof, nor shall any single or partial exercise of any right or remedy preclude any other or further exercise thereof or the exercise of any other right or remedy.
18. Contact Information
If you have any questions regarding these Terms and Conditions, please direct your correspondence to our Customer Care Team. We will make every effort to respond to your inquiry promptly.
19. Your Relationship With Quest Footgear
These Terms and Conditions do not create any agency, partnership, joint venture, employment, or franchise relationship between you and Quest Footgear. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Quest Footgear as a result of these Terms and Conditions or your use of questfootgear.com.
20. Force Majeure
Quest Footgear shall not be liable for any delay or failure in performance resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
21. Electronic Communications
By using questfootgear.com or communicating with us electronically, you consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.